Expert interview: David Hamill, Good Usability

Many corporate websites are managed by a person or team for whom the website is not their only responsibility. They rely on expertise from third party suppliers for designing, building and maintaining their website. Companies with dedicated in-house online teams also sometimes lack a particular skill at a given time. Even with the combination ofContinue reading “Expert interview: David Hamill, Good Usability”

Mobile websites…or not?

Twitter has been buzzing about Jakob Nielsen’s latest Alertbox newsletter, in which he says: “To solve the problems [users experience on mobile devices], websites should provide special mobile versions.” My initial thought was that it makes sense in some cases. This is from the perspective of corporate, not e-commerce, websites, because this is where myContinue reading “Mobile websites…or not?”

‘Universal usability’? What’s that?

I’ve stumbled across* an interesting website called Universal Usability. It’s the (free) online version of ‘Access by Design: A Guide to Universal Usability for Web Designers’, a book by Sarah Horton. Sarah describes universal usability as going ‘one step further’ than accessibility. Not only does it try to make content and functionality accessible to allContinue reading “‘Universal usability’? What’s that?”